Privacy Policy

1. Who we are

SYMtech is a software company that delivers ERP, CRM, and AI-powered web applications, mobile applications, computer networks, and CCTV solutions for industry and institutions.

2. Information we collect

We collect information that you choose to share with us, including:

• Contact details you submit through our contact form (such as name, email address, and message).
• Email address you provide if you subscribe to our newsletter.
• Basic technical information such as browser type, device information, and approximate region, which helps us understand how the site is used.

3. How we use your information

• To respond to your enquiries and provide requested quotes.
• To send you updates about SYMtech if you join our newsletter (you can unsubscribe at any time).
• To maintain and improve this website, including understanding what content is most useful.

4. Cookies

We use essential cookies to make sure the site works correctly and may use optional analytics cookies to understand usage and improve our services. You can accept or reject non-essential cookies via the cookie banner. Your choice is stored in your browser and you can change it at any time by clearing cookies or using your browser settings.

5. Data retention

We retain contact enquiries and newsletter subscriptions only for as long as necessary to respond to you and operate our services, unless a longer period is required by law.

6. Your rights

Depending on your region, you may have rights to access, correct, or delete your personal data, or to object to certain uses. If you want to exercise these rights, please contact us via the contact form. We will respond as soon as reasonably possible.

7. Changes to this policy

We may update this privacy policy from time to time. When we do, we will update this page. Continued use of the site after changes means you accept the updated policy.